At Salam88, your privacy is not merely a formality — it is a commitment we have upheld since day one. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your personal information as a Malaysian player.
Summary of This Privacy Policy
Privacy enquiries: support@salam88.ws
How we ensure your personal data is always protected the right way
Your personal and financial data at Salam88 is stored on separately encrypted servers with strict access controls — accessible only to authorised staff with a legitimate business need.
All communications between your browser and the Salam88 platform are protected by 256-bit TLS/SSL protocols — the same standard used by world-class banking and financial institutions to secure online transactions.
Salam88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is used solely for the service operations you have voluntarily agreed to.
Salam88's Privacy Policy is built entirely in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary personal data protection legislation governing how companies handle user information in Malaysia.
As a Salam88 member, you have the full right to request a copy of the personal data we hold about you, correct any inaccurate information, and in certain circumstances, request the deletion of your data from our systems.
Salam88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Data that is no longer needed will be deleted or anonymised in accordance with established security procedures.
Welcome to the Salam88 Privacy Policy page. This document transparently explains how Salam88 ("we", "our platform") collects, processes, stores, and protects your personal information ("you", "player", "member") when you use our online entertainment platform at salam88.ws.
Salam88 operates as an online entertainment platform offering services that include slots, live casino, baccarat, poker, Sports Betting, and live matches — all designed specifically for Malaysian players. In delivering these services, we need to collect certain information about you to ensure a safe, personalised, and responsible experience.
This Privacy Policy applies to all information collected through the Salam88 platform — including our website, mobile app, and all official communication channels. By continuing to use Salam88, you agree to this Privacy Policy.
Salam88 collects your personal data through various means as you interact with our platform. We only collect data that is genuinely necessary to provide the services you request — nothing more.
| Data Category | Specific Examples | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC & age verification |
| Relationship | Phone number, email | Communication & account security |
| Finance | MYR payment methods, transaction history | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security & fraud prevention |
| Games | Betting history and sports followed | Personalisation & responsible gaming |
Salam88 uses the personal data collected solely for legitimate purposes that you have implicitly or explicitly consented to upon registering and using our platform. The following are the primary purposes for which your data is used:
Salam88 uses your gameplay history to monitor gaming patterns and identify early signs of problem gambling. This allows us to reach out with relevant information and resources when needed — all handled with complete trust and confidentiality.
Salam88 does not use your data to make automated decisions that significantly affect you without human review. All key actions involve review by our trained staff.
Salam88 adheres to strict data minimisation principles. We do not sell, rent, or share your personal data with third parties for their own marketing purposes. However, there are limited situations where data sharing is necessary to operate legally and effectively:
Salam88 works with authorised service providers who help us operate the platform — including game providers such as Evolution Gaming and Pragmatic Play, payment processors for Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, as well as technology infrastructure providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.
Salam88 may be required to disclose certain information to the relevant authorities where mandated by Malaysian law, court order, or directive from an applicable regulatory body. In such cases, we will disclose only the minimum information necessary and will notify you where permitted by law.
Salam88 does not share your data with advertising companies, data brokers, or any entity not directly involved in our service operations. If you receive unsolicited marketing communications purportedly from Salam88, please report it to us immediately.
Salam88 continuously invests in the latest cybersecurity infrastructure and practices to ensure your personal data is protected against all threats. The following are the key security layers we employ:
As a Salam88 member and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to the personal data we hold about you:
Request a copy of the personal data we hold on you in a readable format. We will provide this within 14 business days.
Request the correction of any inaccurate or incomplete data. You may also update your information directly through your Salam88 account settings.
Under certain circumstances, you may request the deletion of your personal data — subject to any applicable legal retention requirements.
You have the right to object to the processing of your data for specific purposes such as direct marketing at any time, without needing to provide a reason.
Request your data in a structured, machine-readable format for transfer to another service, where this is technically feasible.
You may withdraw your consent for certain types of processing at any time — though this may affect our ability to provide some services.
To exercise any of the rights above, contact us at support@salam88.ws by clearly stating your request. We will verify your identity before processing any data-related requests.
Salam88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit the Salam88 platform. Below are the types of cookies we use and the controls available to you:
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the Salam88 platform.
Salam88 is an entertainment platform intended exclusively for adults aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18. If we discover that data belonging to a person under 18 has been collected, we will promptly delete that data and close the account in question.
If you are a parent or guardian and believe your underage child has registered on Salam88, please contact us immediately at support@salam88.ws. We will take immediate action.
The Salam88 platform may contain links or references to third-party websites — such as those of our partner game providers. Please note that Salam88's Privacy Policy does not apply to those third-party websites. Each third-party website operates under its own privacy policy, which is entirely independent of ours.
Salam88 is not responsible for the privacy practices or content of third-party websites accessed through links on our platform. We encourage you to independently read and understand the privacy policy of every website you visit.
Salam88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or technological developments. Where material changes are made, we will notify you via an in-platform notification or by email to the address registered to your account.
The "Effective Date" shown at the top of this page will always be updated to reflect the latest version of the Privacy Policy. Your continued use of Salam88 after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding Salam88's Privacy Policy or how we handle your personal data, our Malay-speaking team is ready to assist you:
For more information about our platform's terms of use, please refer to Terms & Conditions Salam88. For guidance on responsible gaming, visit our Responsible Gaming page.
Answers to the most frequently asked privacy questions from our Malaysian players