Official Salam88 Documents

Terms & Conditions Salam88 — A Complete Guide for Malaysian Players

These Terms & Conditions outline your rights and responsibilities as a salam88 member. Please read them carefully before registering or using our services. By registering, you agree to comply with all terms stated herein.

Updated: 1 January 2026  |  Version 4.2

Key Points in This Document

Eligibility & Account Registration
Deposit & Withdrawal Terms in RM
Bonus & Promotion Terms
Game & Betting Rules
Account Closure & Restrictions
Responsible Gambling
Liability Limits & Dispute Resolution

Questions? Contact support@salam88.ws

One Account Per Person

Each Malaysian player is only allowed one active account on salam88. Duplicate accounts will be suspended and balances may be frozen pending investigation.

MYR Transactions Only

All deposits and withdrawals on salam88 are processed in Malaysian Ringgit (RM). Accepted payment methods include Touch 'n Go eWallet, GrabPay, and DuitNow.

Bonuses with Rollover Requirements

All salam88 bonuses are subject to clearly stated rollover requirements — we strongly recommend reading them carefully before claiming any bonus.

18+ Age Requirement

Salam88 is open to individuals aged 18 and above only. Any underage player detected will be blocked and their registration cancelled immediately.

Section 1

Acceptance of Terms & Conditions

By registering for and using Salam88's services, you acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions. These Terms constitute a valid and binding agreement between you as the user and Salam88 as the platform operator.

Salam88 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. Your continued use of the platform following any amendments constitutes your full acceptance of the revised terms. It is your responsibility to review this page periodically.

If you do not agree with any part of these Terms & Conditions, you should immediately stop using the salam88 platform and contact our support team to close your account.

Section 2

Eligibility & Account Registration

2.1 Basic Eligibility Requirements

To register and use salam88's services, you must meet all of the following requirements without exception:

  • Be at least 18 years of age as of the date of registration
  • A valid Malaysian resident or citizen
  • Hold an active, verifiable Malaysian phone number
  • Have full legal capacity to enter into a binding agreement
  • Never previously banned or suspended from the salam88 platform
  • Not registering on behalf of another person without written authorisation from Salam88.

2.2 One Account Per Player

Each individual is permitted to hold only one (1) active account at Salam88. This includes accounts registered with different details but belonging to the same person. Salam88 employs multiple verification methods to detect duplicate accounts, including IP address checks, device identifiers, and payment information.

Holding multiple accounts may result in the closure of all accounts involved, forfeiture of all balances and bonuses, and a permanent ban from the Salam88 platform.

2.3 Accuracy of Registration Information

You are fully responsible for ensuring that all information provided during registration is accurate, complete, and up to date. Providing false or misleading information is a serious breach of these Terms & Conditions and may result in account closure without a refund.

Section 3

Security & Account Management

The security of your salam88 account is a shared responsibility between you and us. salam88 maintains a high-standard security infrastructure, including 256-bit SSL encryption, to protect all data transmitted through our platform. That said, you also play an important role in keeping your account secure.

3.1 Your Responsibilities

  • Keep your password secure and do not share it with anyone, including family members
  • Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
  • Log out of your account when using a shared device
  • Report any suspicious activity in your account to Salam88 immediately.
  • Keep your email address and phone number up to date at all times

Salam88 will not be held liable for any losses arising from your failure to keep your login credentials secure. All activity carried out through your account — whether by you or by any other party with your permission — is your sole responsibility.

Section 4

Deposits, Withdrawals & Financial Transactions

4.1 Currency & Payment Methods

All transactions on salam88 are conducted exclusively in Malaysian Ringgit (RM). No foreign currency conversion is required or permitted. The payment methods accepted by salam88 are as follows:

Touch 'n Go eWallet GrabPay DuitNow FPX / Maybank2u CIMB Clicks Boost ShopeePay
Parameter Deposit Withdrawal
Minimum Limit RM 10 RM 50
Daily Maximum Limit RM 50,000 RM 30,000 (standard) / RM 100,000 (VIP)
Processing Time Instant (1–5 minutes) 1–4 hours (standard) / <1 hour (VIP)
Processing Fee No fees charged by Salam88 No fees charged by Salam88

4.2 KYC Verification for Withdrawals

Salam88 reserves the right to request identity verification documents (KYC) before approving withdrawals exceeding RM 5,000, or in situations deemed to require review. Documents that may be required include a valid MyKad or passport copy, a bank statement showing your name and account number, and proof of the payment method used.

4.3 Fund Requirements

You confirm that all funds deposited into your Salam88 account are legally yours and free from any illicit activity. Salam88 reserves the right to freeze accounts and report to the relevant authorities if signs of suspicious activity are detected.

Section 5

Bonuses, Promotions & Special Offers

Salam88 offers a variety of bonuses and promotions from time to time for both new and existing members. Each bonus and promotion is subject to specific terms stated on the relevant promotions page, as well as the following general conditions that apply to all offers:

  • Bonuses may only be claimed by eligible players in accordance with the terms and conditions set out for each specific promotion
  • Every bonus is subject to a rollover (turnover) requirement that must be met before any withdrawal is permitted
  • Salam88 reserves the right to withdraw, modify, or void any bonus at any time without prior notice if abuse is detected.
  • Only one promotional bonus may be active at a time unless otherwise stated.
  • Bonuses cannot be transferred between accounts or directly converted to cash without first fulfilling the rollover requirements
  • If Salam88 suspects bonus abuse, Salam88 reserves the right to void the bonus and any associated winnings.

The rollover requirement refers to the total amount you must wager before you can withdraw your bonus funds. For example, a RM 100 bonus with a 10x rollover means you must place bets totalling RM 1,000 before a withdrawal is permitted.

Section 6

Game & Betting Rules

All games available on Salam88 — including slots, Live Casino, baccarat, poker, Sports Betting, live matches, and e-sports — operate under their respective rules, which can be found in the help section of each game. The following general rules apply to all game types on Salam88:

6.1 Game Outcomes

The outcome of all games on salam88 is final. For games using a Random Number Generator (RNG), our system has been independently audited by an accredited third party to ensure randomness and fairness. For Live Casino games, results are based on the actions of a real dealer broadcast in real time and cannot be disputed unless a verifiable technical error can be demonstrated.

6.2 Sports Betting & Live Matches

Sports Betting at Salam88 — covering Malaysia Super League football, EPL, BWF badminton, MPL Malaysia esports, and over 30 other sports — is subject to specific sports betting rules. Odds may change before and during live (in-play) betting, and confirmed bets cannot be cancelled unless the Cash Out feature is used.

6.3 Technical Disruptions

If a technical disruption occurs during a game session and the outcome cannot be legitimately determined, Salam88 reserves the right to void the round in question and return the wagered amount to your account balance. Winnings resulting from software bugs or technical errors are invalid, and Salam88 reserves the right to reverse such transactions.

Section 7

Fair Play & Anti-Fraud Policy

Salam88 is committed to providing a fair and safe gaming environment for all members. The following activities are strictly prohibited and may result in immediate account closure, forfeiture of all balances, and legal action:

  • Use of automation software, bots, or any tools that manipulate gameplay
  • Bonus abuse — including registering multiple accounts to claim bonuses repeatedly.
  • Collusion or cooperation between players to gain an unfair advantage in poker or table games
  • Exploiting vulnerabilities or bugs in the system to obtain illegitimate winnings.
  • Attempting to upload or distribute malicious code onto the Salam88 platform
  • Any form of financial fraud or use of stolen payment methods
  • Money laundering or using the Salam88 platform for any illegal activity.

Salam88 operates a sophisticated, round-the-clock fraud detection system. Players suspected of fraudulent activity may be suspended without prior notice while an investigation is conducted.

Section 8

Account Closure, Restriction & Suspension

8.1 Closure by Player

You can close your Salam88 account at any time by contacting our support team via live chat or by emailing support@salam88.ws. Closure requests are processed within 24–48 hours. Any valid balance remaining in your account will be refunded to your original payment method once the verification process is complete.

8.2 Closure by salam88

Salam88 reserves the right to close or suspend any account with or without prior notice under the following circumstances:

  • Violation of any part of these Terms & Conditions.
  • Facilitating or enabling fraudulent activity
  • Failure to submit the requested KYC documents within the specified timeframe
  • Self-exclusion request submitted by the player
  • Direction from a competent authority
Section 9

Responsible Gambling

Salam88 takes problem gambling very seriously. We believe that entertainment should be enjoyable and should never become a burden to you or your family. To that end, salam88 provides a range of self-management tools accessible through your account settings page:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending
  • Loss Limit: Set a maximum loss amount you are comfortable with over a specified period.
  • Play Time Limit: Set a daily playtime limit to control how long you spend on the platform
  • Gaming Break: Take a break ranging from 24 hours to 90 days with no access to your gaming account
  • Permanent Self-Exclusion: Permanently close the account with a ban on re-registration

For more information and resources on responsible gaming, please visit the Responsible Gambling or contact the Salam88 support team — we're always here to help.

Section 10

Liability Limitations & Disclaimers

Salam88 provides its platform and services on an "as is" and "as available" basis, without any express or implied warranties. Salam88 does not guarantee that the platform will be free from interruptions, errors, or bugs at all times, though we continually strive to maintain the highest level of availability.

Salam88 is not liable for any direct, indirect, consequential, or special losses, including financial losses, arising from the use of or inability to use our services, except where Malaysian law provides otherwise.

10.1 Dispute Resolution

Any dispute relating to gameplay, transactions, or use of the salam88 platform must be resolved through the following process: (1) contact the salam88 support team with relevant supporting evidence; (2) if unsatisfied, request a review by our management team within 14 business days; (3) salam88's decision in all disputes is final and binding unless a clear, demonstrable error can be proven.

Section 11

Intellectual Property

All content on the Salam88 platform — including logos, branding, interface design, text, images, videos, software code, and all other creative elements — is the exclusive property of Salam88 or our licensors. This content is protected under applicable Malaysian and international intellectual property laws.

You are not permitted to copy, distribute, modify, publicly display, reproduce, or exploit any part of salam88's platform content without prior written consent from salam88. Violations of these intellectual property rights may result in legal action.

Section 12

Terms & Conditions Amendments

Salam88 reserves the right to update these Terms & Conditions at any time without prior notice. However, for material and significant amendments, we will endeavour to notify members via in-platform notifications or email to the registered address within a reasonable period before the changes take effect.

The date of the most recent amendment will always be displayed at the top of this page. It is your responsibility to review this page regularly. Your continued use of salam88 after any amendment is published will be considered your acceptance of the revised terms.

Section 13

Contact Us

If you have any questions, concerns, or complaints regarding these Salam88 Terms & Conditions, or would like further clarification on any point stated herein, our Malay-speaking support team is available to assist you through the following channels:

  • Email: support@salam88.ws — response within 2–6 working hours
  • Live Chat: Available 24 hours a day via the chat icon at the bottom-right corner of the salam88 platform
  • Operating Hours: Full support available 24/7, including Malaysian public holidays

For more information on how we handle your personal data, please refer to Privacy Policy us. For guidance on responsible gambling, visit Responsible Gambling.

Frequently Asked Questions on Salam88 Terms & Conditions

Quick answers to our members' most frequently asked questions.

No, Salam88 permits only one active account per individual. Holding multiple accounts is a serious violation of our Terms & Conditions. If you suspect your account has been accessed by someone else without your authorisation, please contact our support team immediately for an investigation.

All transactions at Salam88 — both deposits and withdrawals — are conducted exclusively in Malaysian Ringgit (RM). No foreign currency conversion is required. Accepted payment methods include Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay.

Rollover, or turnover, refers to the total amount you must wager using bonus funds before you are permitted to make a withdrawal. For example, if you receive a RM 50 bonus with a 10x rollover requirement, you must place bets totalling RM 500 before withdrawing any winnings derived from that bonus. The rollover requirement for each promotion is clearly stated on the relevant promotions page at Salam88.

Use the "Forgot Password" function on the Salam88 login page. The system will send a password reset link to your registered email address or phone number. If you are unable to access either, contact our support team with proof of identity for further assistance. Salam88 will never ask for your password via email or chat.

To permanently close your account, contact the Salam88 support team via live chat or email at support@salam88.ws, clearly stating your request. We will process it within 24–48 hours. Any active balance in your account will be returned via your original payment method following a brief identity verification check.

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